Why Maverick Services About FAQ Service Area Free Assessment
NORTHERN ILLINOIS · MANAGED IT

IT that works
for you, not the
other way around.

Straightforward managed IT for small businesses across Chicagoland's northern suburbs and southern Wisconsin. No resellers, no lock-in contracts. Just a senior engineer who actually gets back to you.

10 YearsHands-on IT experience, not a call-center script
Industries Served Legal · Manufacturing · Warehousing & Logistics · Medical Devices · Creative & Design · Health & Beauty · Trucking & Fleet · Auto Body
The Maverick Difference

You own it. We support it.

A lot of IT providers make money by reselling licenses and locking your systems behind their credentials, so leaving them means rebuilding from scratch. That's not how this works.

Your systems, your name

Licenses, admin accounts, encryption keys, and directory are provisioned under your business, not ours. If you ever leave, you walk away with everything intact and working.

No reseller markups

No bundled contracts designed to be hard to exit. You see what you're paying for and why, with no hidden margin buried in a "managed" line item.

Direct access, no ticket queue

You talk to the person doing the work. No tiered support desk, no "let me escalate that." Just a senior engineer who already knows your environment.

What We Do

Core IT, handled end to end.

Every environment is different. This is the range of what's covered. Tell us what's actually going on and we'll scope it from there.

01

Endpoint Management & Protection

Device security, patching, and monitoring so laptops and desktops stay current and protected without you thinking about it.

02

Cloud & Identity

Microsoft 365, Entra ID, and Intune: email, identity, MFA, and device policy configured and kept sane.

03

Network Infrastructure

Switches, firewalls, routers, and access points: designed, deployed, and kept running reliably.

04

Backup & Disaster Recovery

Data protection that's actually tested, so "we had a backup" doesn't turn into a bad surprise.

05

Remote & On-Site Support

Day-to-day help desk support remotely, with on-site visits when a problem actually calls for hands on hardware.

06

Servers & Virtualization

VMware and Hyper-V environments: built, migrated, and maintained without the guesswork.

Ryan Rowlen, founder of Maverick IT Solutions
Who's Behind Maverick

Ryan Rowlen

Ten years in IT, working up from network engineer to senior systems engineer, in-house and inside real businesses, not from a call center script.

That's meant supporting law firms, manufacturing floors, warehouses, medical device makers, creative studios doing photo and video and 3D design, health and beauty brands, logistics and trucking operations, and collision repair shops. Different industries, same job: keep the systems running and make the technology boring in the best way.

Maverick IT Solutions exists because too many small businesses get treated like an afterthought by MSPs built for 500-seat clients. This is built for the business with 5 to 50 people that just wants IT to be handled honestly, by someone who's actually reachable.

Legal Manufacturing Warehousing & Logistics Medical Devices Creative & Design Health & Beauty Trucking & Fleet Auto Body
Core stack: Microsoft 365 · Entra ID · Intune · VMware · Hyper-V · switches, firewalls & access points · backup & disaster recovery appliances
Getting Started

How it works.

01

Assessment

A walkthrough of your current setup: network, devices, backups, identity. No obligation, no sales pitch, just an honest read on where things stand.

02

Plan

A straight-talk breakdown of what actually needs attention, what it costs, and what can wait. You decide what to move forward on.

03

Support

Ongoing management with a direct line to the person doing the work, remote first, on-site when a problem calls for it.

Questions

Straight answers.

Do you require long-term contracts?
No lock-in agreements designed to trap you. Terms are laid out plainly before anything starts.
If I ever switch providers, what happens to my data and licenses?
They're already yours. Accounts, licenses, and encryption keys are set up under your organization's own directory from day one, nothing to untangle if you leave.
Do you offer on-site support?
Yes, as needed. Most day-to-day support is handled remotely (faster for you, and it keeps costs down), with on-site visits for hardware, network, or install work that actually requires being there.
What size businesses do you work with?
Small businesses and growing teams, generally a handful of employees up to around 50. If you're not sure whether that's you, ask.
What's your response time?
Most requests get a response the same business day. Urgent, business-down issues get priority, and that gets confirmed directly with you, not promised as a generic SLA number.
Where We Work

Serving Chicagoland's northern suburbs & southern Wisconsin.

Based in northern Illinois. Remote support reaches anywhere, on-site visits scheduled based on location.

Waukegan Gurnee Libertyville Grayslake Antioch Round Lake Mundelein Vernon Hills Elgin Schaumburg Arlington Heights Kenosha, WI + everywhere between
Get In Touch

Let's talk about your setup.

No pressure, no obligation. Just a conversation about what's working, what isn't, and whether Maverick's a fit.

Preferred Contact
Message form, right here
Service Area
Chicagoland & Southern Wisconsin
Response Time
Same business day, most requests